§ 02 — SERVICES 02 / 06 AUTOMATION · MIDDLEWARE

Marketing Automation & CRM.

Data flows that don't live between browser tabs. CRM selection, funnel build and workflow automation for SMEs across DACH — with the stack that actually fits your setup. If none fits, I build one.

What you get
CRM setup Funnel architecture Email sequences Workflow automation Webhook routing Data migration GDPR + DOI 30-day support
▸ Start a project
§ DIAGNOSIS WHAT YOU'RE PATCHING TODAY FOUR COMMON BREAKS

Four breaks that are quietly costing you hours.

Before we talk tools, an honest look: SME marketing rarely fails for lack of a CRM. It fails on data flows that live between browser tabs — and on workflows somebody has to click manually because the tool wasn't built for exactly that step.

01 · LEAD LEAK

The form lands in the inbox.

An inquiry comes in, Outlook pings, somebody copies the data into the CRM, types a confirmation, books a slot in the calendar. Three tools, four clicks, one human. At ten leads a week the gaps grow — replies slip, slots get forgotten, the lead goes cold.

02 · TOOL CHAOS

HubSpot, Brevo, Pipedrive — and none of them speak.

Marketing uses Brevo for newsletters. Sales uses Pipedrive. Accounting uses Lexware. When a lead converts, none of the three platforms know. Double data entry, double the work, half the picture.

03 · ZAPIER GRAVEYARD

15 zaps running — and three are broken.

Two years ago someone set up Zapier. Today nobody knows which zap does what. Three have been broken for months, a limit's been hit, the monthly bill keeps growing. Time for an architecture instead of a hack pile.

04 · DATA HOLE

You don't know what happens after the click.

The ad runs, the lead signs up, eventually a sale happens. But which campaign was it? Which funnel step kills the conversion? Without a clean data flow from the ad channel to the CRM, you're marketing in the dark.

§ STACK TOOLS · CATEGORIES THREE TIERS

The tools — sorted clearly.

Most lists throw CRMs, marketing-automation tools and workflow engines into one bucket — then compare "HubSpot vs. Brevo" as if they were rivals. They aren't. Here's the stack in three tiers, with the tools I actually work with.

01 · CRM CRM systems Where customers live

The CRM is the memory of your sales team. Contacts, deals, history, notes. Which CRM fits doesn't depend on the logo — it depends on how many people, how many pipelines, how much marketing integration you need.

HubSpot
All-in-one · CRM + Marketing + Sales

Strong when marketing and sales should live in one tool. HubSpot is CRM, marketing automation, service desk and content platform in one. The free tier covers entry, but from Marketing Hub Pro onwards the monthly bill quickly goes four-figure.

Fits: SMEs with active inbound marketing, joined-up sales/marketing teams.
Pipedrive
Sales-first CRM

Fast, lean, pipeline-focused. Pipedrive does one thing really well: pushing deals through a sales pipeline. Marketing automation exists, but it's secondary. Cheaper and easier to learn than HubSpot.

Fits: Small sales teams, B2B with a clearly defined sales process.
Zoho CRM
Modular · price-performance

The Zoho suite (CRM, Books, Mail, Campaigns) is unmatched on price and surprisingly deep functionally. The UX isn't as polished as HubSpot, but for teams that want everything inside one vendor universe, Zoho is often the right call.

Fits: Budget-conscious SMEs, multilingual teams, international setups.
Easy2
Funnel-first CRM · DACH

German funnel-builder platform with built-in CRM. Strong when your business model runs on online coaching, digital products or service sales — landing page, funnel, payment flow and CRM in one. Faster time-to-launch than HubSpot, narrower on classic sales-pipeline management.

Fits: Online coaches, digital service providers, funnel-centric business models.
02 · MA Marketing-automation tools Where sequences live

Marketing-automation tools (MA tools) are not CRMs. They send email sequences, segment lists, automate newsletter flows. Some have mini-CRM features but don't replace a real CRM. Most SMEs need exactly one of these — paired with a CRM from Block 01.

ActiveCampaign
Deep automation · USA

Strong on complex sequences with branching, lead scoring, dynamic content. The UX isn't pretty, but if you want serious automation you rarely get past it. US-hosted — for GDPR-strict sectors that's a point worth checking.

Fits: Complex funnels, data-driven marketing, advanced sequences.
Brevo (ex-Sendinblue)
EU hosting · price-performance

French, EU-hosted, GDPR-friendly. Newsletters, transactional mail, simple automation, SMS. The free tier is generous, the Pro plan affordable. For most SMEs across DACH, the pragmatic pick.

Fits: SMEs with a GDPR focus, simple to mid automation, multilingual newsletters.
CleverReach
DACH · GDPR-strong

Hamburg-based vendor, EU-hosted, well established in the German Mittelstand. Newsletters, welcome flows, trigger emails — cleanly documented in German, with support that answers in German. When compliance is the first filter and not the last checkbox, CleverReach is often the most honest pick.

Fits: DACH Mittelstand, regulated sectors, German-speaking teams.
Mailchimp
Beginner · newsletter-first

Familiar, simple, pretty. For newsletters and basic welcome flows up to ~5,000 contacts, often the cheapest pick. Once you hit complex automation or 10k+ contacts, switching pays off.

Fits: Newsletter-first setups, small contact lists, low complexity.
03 · ORCH Workflow & orchestration Where tools meet

Workflow engines connect CRM, MA tool, Stripe, Slack, calendar and everything in between. They don't make the CRM replaceable — they make it networked. The choice between no-code, self-hosted and custom build comes down to volume, privacy profile and complexity.

Zapier
No-code · fastest start

Over 6,000 integrations, ready to go in five minutes. Perfect for "if X, then Y". Gets expensive once you run thousands of tasks per month, and complex logic gets clumsy. US-hosted.

Fits: First workflows, low volume, few branches.
Make (ex-Integromat)
No-code · visual · complex

The visual, more powerful Zapier counterpart. Branches, iterators, data transformation. Cheaper per operation, steeper learning curve. EU hosting available.

Fits: More complex workflows, mid to high volume, EU hosting requirement.
n8n
Open source · self-hosted

The open-source alternative. Self-hostable (your own server, your Hetzner cloud, your network), unlimited operations, full GDPR control. Needs some engineering setup, then runs unbeatably cheap.

Fits: High volume, strict GDPR profiles, own infrastructure.
Custom middleware
Custom build · Webweezl Connect

When none of the above maps the specific logic — or when you want to retire three subscriptions — I build a layer of my own. At Webweezl it's called Webweezl Connect. More on that in the next block.

Fits: Bespoke lead-routing logic, multi-tool glue, GDPR-native hosting.
§ OWN BUILD WHEN THE RIGHT TOOL DOESN'T EXIST WEBWEEZL CONNECT · LIVE
▸ OWN PRODUCT · DACH-NATIVE

Webweezl Connect.

Sometimes the problem isn't "which tool?". It's that no single tool does exactly what you need — and stitching three together gets expensive and brittle. That's why I built my own platform: Webweezl Connect.

Connect is the layer between your touchpoints and your CRM. Forms, double-opt-in, slot booking, webhook routing, CRM hookup — all in one stack, EU-hosted, GDPR-native. When I automate things for you, the glue layer usually runs on it.

▸ Connect typically replaces
  • Typeform subscription
  • Calendly plan
  • Zapier task limit
  • Mailchimp DOI module
▸ See Webweezl Connect
§ PROCESS FOUR STEPS FROM AUDIT TO HAND-OFF

How I work.

Marketing automation isn't a tool purchase — it's a system decision. Before anything is implemented, the current stack needs an honest look, a clear architecture and a setup that's still maintainable in two years.

01 Audit

I look at what you use today — CRM, newsletter tool, workflow tools, data sources. Where does data sit twice? Where does the flow break? Which subscriptions are you paying for without using? Output: a 3-page audit report with findings and quick wins.

2–3 HRS
02 Architecture

I design the system: which CRM stays, which MA tool comes in, what the workflows look like, where the data lands. You get an architecture document with a diagram, tool list and implementation plan. Before anything's built, you know exactly what's coming.

1–2 DAYS
03 Build

Implementation: CRM setup or migration, MA-tool configuration, workflow build (in n8n, Make or via Webweezl Connect), data migration, DOI compliance. During the build you get weekly status updates and can sign off on every step.

2–6 WEEKS
04 Hand-off + 30-day support

After launch: training for your team, documentation, 30 days of support for adjustments and bug fixes — included. You get no black-box service — every workflow is documented, every credential is yours, you can take over at any time.

30 DAYS INCL.
§ INVESTMENT PER PROJECT · NO HOURLY RATE FIXED PRICE · FREE SCOPING

What marketing automation at Webweezl costs.

Marketing-automation setups vary as much as the businesses behind them — a practice with three touchpoints and a Brevo newsletter isn't comparable to a B2B SaaS connecting HubSpot, Pipedrive, n8n and Stripe. So at Webweezl there are no off-the-shelf packages, only fixed prices per project — after a free audit and scoping.

What's in the Webweezl fixed price

Implementation — setting up, configuring and testing every workflow.

Migration — existing contacts, lists and sequences carried over cleanly.

GDPR + DOI — double-opt-in flows, cookie-consent integration, privacy documentation.

Training — your team knows how everything runs after hand-off.

30 days of support — bug fixes, adjustments, questions — included.

What's not in it

Tool licences — HubSpot, ActiveCampaign, Pipedrive etc. you pay direct to the vendor. I recommend the right tier, you book it on your account.

Ad spend — if performance marketing is in scope: media budget runs separately, transparently, on your accounts.

Hourly billing with surprises — there isn't any. Not "extra calls", not "post-launch surcharges".

Minimum contract term — there isn't one.

First call and scoping are free. Before every project there's a 30-minute call, then a written scope with a fixed price. You know exactly what you're investing — before you sign anything.

§ FAQ TYPICAL FOR SMEs 10 QUESTIONS · BEFORE THE FIRST CALL

What you should know.

The questions that come up in scoping over and over — answered upfront. If yours isn't here: drop me a line.

  1. 01 What's the difference between a CRM and a marketing-automation tool? +

    Short version: the CRM is the memory of your sales team (contacts, deals, history). The marketing-automation tool is the voice of your marketing (sequences, newsletters, lead nurturing). HubSpot does both — most other tools nail one or the other really well.

    In practice I see this often: clients buy a "CRM" and actually mean an MA tool. We sort that out before every project — frequently saves a four-figure annual subscription.

  2. 02 HubSpot, Pipedrive or Zoho — which CRM fits my SME? +

    Pipedrive, when your sales team is small, you have a clear sales pipeline and marketing automation is secondary. Quick to learn, affordable.

    HubSpot, when marketing and sales work hand in hand and you actively run inbound marketing. Free tier covers entry; from Marketing Pro onwards the monthly bill goes four-figure.

    Zoho, when budget is tight, you have multilingual teams or the full Zoho suite (Books, Mail, Campaigns) makes sense.

    In the free Webweezl audit we look concretely at your pipeline, your volume and your stack — the recommendation comes with reasoning, not an affiliate link. More detail in the head-to-head: HubSpot vs. Zoho vs. Pipedrive — the honest CRM comparison for SMEs.

  3. 03 ActiveCampaign, Brevo or CleverReach — which marketing-automation tool? +

    CleverReach for DACH SMBs with a clear GDPR focus: German vendor, EU hosting, German-language support, well established in regulated sectors.

    Brevo as a pragmatic all-rounder: EU-hosted, good price-to-feature ratio, covers most SME setups including newsletters, transactional email and SMS.

    ActiveCampaign when you need advanced funnels with lead scoring, dynamic content and lots of branching — and you can live with US hosting.

    If you're already running HubSpot Marketing Hub: you don't need an extra MA tool. Webweezl clarifies that in the audit.

  4. 04 When does Webweezl Connect make sense over Zapier or Make? +

    Connect is worth it in three scenarios: (1) You're paying separately for Typeform + Calendly + Mailchimp DOI — Connect replaces all three. (2) Your workflows need logic that gets clumsy in Zapier (multi-step branches, custom fields, custom validation). (3) You have strict GDPR requirements (industry, customers, regulator) and want everything EU-hosted.

    For small, simple setups (two tools, low volume), Zapier is still the faster instrument. Webweezl doesn't reflexively recommend its own platform — only where it actually fits.

  5. 05 What happens to my existing contacts and lists? +

    Migration is part of the Webweezl fixed price. Existing contacts get cleaned (duplicates removed, broken addresses flagged), lists get re-segmented, double-opt-in status is checked. No data is lost — before cutover there's a full export as a backup.

    Important: if your existing contacts don't have a legally valid opt-in, we sort that beforehand. GDPR compliance isn't an add-on, it's a precondition.

  6. 06 Who writes the email sequences — you or me? +

    Either works. Standard: you supply the content (welcome mail, nurture sequence, sales mail), Webweezl builds the automation around it. Optional: we write the sequences together — for an additional fee with a clearly defined scope upfront.

    If you're starting on a blank page with nothing yet: I can also deliver a sequence template set you adapt. Raise it in the first call.

  7. 07 How does Webweezl measure whether the automation is working? +

    Before the build we define 3–5 KPIs: lead intake rate, conversion at every funnel stage, time from inquiry to first contact, sequence open and click rates, cost-per-lead if paid is in the mix. After 30 and 90 days you get a performance report comparing to the before-state.

    Reporting either runs inside the CRM (HubSpot Dashboards, Pipedrive Insights) or in a Looker Studio dashboard you open yourself — no "please request the report".

  8. 08 How long does a marketing-automation setup with Webweezl take? +

    For most SME projects: 2–6 weeks from architecture sign-off. A simple CRM swap with lead routing and a welcome sequence: ~2 weeks. A bigger multi-tool integration with migration and funnel build: 4–6 weeks.

    Lead time for the free audit: 1 week. Scoping: 3–5 days. So within 2–3 weeks you know whether and how we start.

  9. 09 What happens after launch — am I on my own? +

    30 days of support are included in the Webweezl fixed price — bug fixes, adjustments, questions. After that you can either take it over yourself (every workflow is documented, every credential is yours) or sign a simple monthly maintenance retainer.

    What you don't get: lock-in. There's no Webweezl-only black box that only I can maintain. You can switch to another agency or move it in-house at any time.

  10. 10 What does a complete funnel setup at Webweezl cost? +

    No flat answer — on principle. A funnel with one touchpoint, one CRM and one sequence sits in a different bracket than a multi-tool setup across five sources, two pipelines and a Stripe hookup.

    What I can promise: first call and scoping cost nothing. Afterwards you get a written fixed price and decide in your own time. No sales calls, no nudging emails. Just a clear quote.

§ MORE DISCIPLINES FIVE MORE · ONE HAND SIX DISCIPLINES

Six disciplines. One hand.

Marketing automation rarely lives alone. Online marketing & SEO, performance marketing or web design usually come with it — all from one hand, no hand-offs.